About Novelette Morton-Thomas

In Touch Writing Services which was created in April 2023, was rebranded in August 2024 into Novel Touch. We at Novel Touch, offer a suite of training courses, writing, and copyediting and proofreading services to our clients. With over 30 years of experience in training, writing, editing and coordination, Mrs. Morton-Thomas is well-equipped to deliver bespoke programmes to meet the needs of her clients. Her tenure in the field of Tourism spanned over 20 years, serving as the Human Resources and Projects Manager at the St. Kitts Tourism Authority and the Senior Tourism Projects Officer in the Ministry of Tourism. She coordinated and conducted training courses for taxi operators and other stakeholders, as well as oversaw Tourism Education and Community Tourism projects.

Her writing expertise is due to her education, training and experience as she has been engaged in writing and editing services for individuals and organisations, including writing speeches and messages for past Prime Ministers of St. Kitts and Nevis since 1990. She was a teacher of English and Literature for several years, a Chief Information Officer in the St. Kitts and Nevis Information Service and a Senior Tourism Projects Officer in the Ministry of Tourism. She has a Bachelor’s Degree with Upper Second Class Honours in English Literature and French from the University of the West Indies, a Master’s Degree in Mass Communications, specialising in Public Relations from from the University of Florida, and a Diploma in Hospitality and Tourism Management with Distinction from the University of the West Indies.

From 2008, Mrs. Morton-Thomas was actively involved in The St. Kitts Ambassador Programme executed by the St. Kitts Tourism Authority. She facilitated sessions in Customer Service, Effective Communication, Conflict Resolution and Product Knowledge for taxi operators and other members of the Allied Services sector. This programme combined the theoretical and practical part of training as the trainees were involved in tours of the tourism product as well. Mrs. Morton-Thomas was a dedicated facilitator who utilised her knowledge, experience, and case studies to highlight the importance of soft skills and to demonstrate the trainees’ role as ambassadors of the St. Kitts Tourism Industry. Organisations, companies, taxi operators and other individuals have benefitted from her sterling service and appreciated her 20-plus years of experience in the tourism sector.