About Novelette Morton-Thomas

In Touch Writing Services which was created in April 2023, was rebranded in August

2024 into Novel Touch. We at Novel Touch, offer a suite of training courses, writing, and

copyediting and proofreading services to our clients. With over 30 years of experience

in training, writing, editing and coordination, Mrs. Morton-Thomas is well-equipped to

deliver bespoke programmes to meet the needs of her clients. Her tenure in the field of

Tourism spanned over 20 years, serving as the Human Resources and Projects

Manager at the St. Kitts Tourism Authority and the Senior Tourism Projects Officer in the

Ministry of Tourism. She coordinated and conducted training courses for taxi operators

and other stakeholders, as well as oversaw Tourism Education and Community Tourism

projects.

Her writing expertise is due to her education, training and experience as she has been

engaged in writing and editing services for individuals and organisations, including

writing speeches and messages for past Prime Ministers of St. Kitts and Nevis since

1990. She was a teacher of English and Literature for several years, a Chief Information

Officer in the St. Kitts and Nevis Information Service and a Senior Tourism Projects

Officer in the Ministry of Tourism. She has a Bachelor’s Degree with Upper Second

Class Honours in English Literature and French, a Master’s Degree in Mass

Communications, specialising in Public Relations, and a Diploma in Hospitality and

Tourism Management with Distinction.

From 2008, Mrs. Morton-Thomas was actively involved in The St. Kitts Ambassador

Programme executed by the St. Kitts Tourism Authority. She facilitated sessions in

Customer Service, Effective Communication, Conflict Resolution and Product

Knowledge for taxi operators and other members of the Allied Services sector. This

programme combined the theoretical and practical part of training as the trainees were

involved in tours of the tourism product as well. Mrs. Morton-Thomas was a dedicated

facilitator who utilised her knowledge, experience, and case studies to highlight the

importance of soft skills and to demonstrate the trainees’ role as ambassadors of the St.

Kitts Tourism Industry. Organisations, companies, taxi operators and other individuals

have benefitted from her sterling service and appreciated her 20-plus years of

experience in the tourism sector.